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Review Details

Pressure Switch - Barksdale MIPT

Pressure Switch - Barksdale MIPT

Product Review (submitted on July 10, 2017):
Good morning
Living on an island have 1000 people has this challenges. One of them is fixing things – like a hot tub – without a service technician available on island.
Earlier this year my flow indicator came on and my pump stopped working. I really had no idea what to do however I got the phone number for Luc at your office.
He was relentlessly helpful. Knowing that I had no resources here but my own, he went to bat and help me figure out the problem. To help him diagnose The problem I sent him pictures and audio files. With the information he had he could figure out that my flow switch was not working as well that I may need a pressure gauge. The flow switch replacement got my water flowing however due to the vibrations the heater would not stay on. Next solution, a pressure control switch. Again, it's installation was challenging as it was very hard to find the place it fit it on the heater. Again, with photograph Luke was able to help me out.
So what's this all about? I was so pleased to have such good service from the company. It's often hard to get. Luke was so helpful. Never gave up on me. I felt like he was on my team.
Hot tub is working fine and I think I'm going to get certified as a beachcomber technician on mayne island.