Customer Care
Contact Us
Welcome to Beachcomber Hot Tubs!

Beachcomber Support Centres

As an owner of a Beachcomber Hot Tub, we wanted to first of all thank you for your business. It means a lot to us.

We are a family owned and operated business that takes immense pride on treating on customers with the best possible service.

If you have any problems whatsoever with your hot tub, please contact our head office Care team:


Beachcomber Care Team


Press 1 for Assistance with an Online Sales

Press 2 for Support and Technical Support

Press 3 to learn more about the Beachcomber Guarantee

Press 4 for Returns

Press 0 to speak to a Customer Care Representative

13245 Comber Way

Surrey BC Canada V3W 5V8

Hours of operation : 8 am to 5 pm PST

If your call is outside of normal work hours, you can leave a voicemail or send us an email and a Beachcomber Care person will contact you. It is our goal to make your Beachcomber hot tub purchase a worry free experience for you and your family.

We have support centres in the following locations:

Vancouver Home Office and Factory Facility

Toronto Development Centre             

Montreal Development Centre